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    Privacy Policy

    Last Updated: April 5, 2025

    1. Introduction

    TopLeads.agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to cold email outreach and podcast marketing.

    2. Information We Collect

    We may collect the following types of information:

    • Personal Information: Name, email address, phone number, company information, and other contact details you provide when applying for our services.
    • Business Information: Details about your business, target market, sales process, and business goals that you share during our application process.
    • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on the site.
    • Client Campaign Data: For clients, we collect and process data related to your outreach campaigns, including prospect information, email engagement metrics, and response data.

    3. How We Use Your Information

    We use the collected information for various purposes, including:

    • Providing and maintaining our services
    • Creating and executing targeted outreach campaigns
    • Analyzing campaign performance and optimizing results
    • Communicating with you about our services
    • Improving our website and service offerings
    • Complying with legal obligations

    4. Cold Email Outreach Practices

    As a cold email agency, we operate under strict compliance with applicable laws including CAN-SPAM, GDPR, and other relevant regulations. We ensure:

    • All outreach includes proper identification and contact information
    • All emails contain clear unsubscribe mechanisms
    • Opt-out requests are honored promptly
    • We only target business contacts where there is a legitimate interest
    • We do not use purchased email lists of dubious origin

    5. Data Sharing and Disclosure

    We may share your information with:

    • Service Providers: Third-party vendors that help us operate our business (email automation platforms, CRM systems, analytics tools)
    • Business Partners: When necessary to provide specific services you've requested
    • Legal Requirements: When required by law, subpoena, or similar legal process

    6. Data Security

    We implement appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

    7. Data Retention

    We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

    8. Your Rights

    Depending on your location, you may have rights regarding your personal information, including:

    • Access to your personal information
    • Correction of inaccurate or incomplete information
    • Deletion of your personal information
    • Objection to or restriction of certain processing activities
    • Data portability

    9. Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

    10. Contact Us

    If you have any questions about this Privacy Policy, please contact us at:

    Email: charlescormiercoaching@gmail.com
    TopLeads.agency